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Frequently Asked Questions
A COC is an official document issued by the vehicle manufacturer that confirms the car was built according to EU technical and safety standards. It lists key data such as engine type, emissions class, weight and other specifications required by registration authorities.
You usually need a COC when you register an imported vehicle in another EU country, when you first register a new vehicle that was bought abroad, or when the local authority asks for detailed technical data that is not available on your current documents.
You can request a COC for most passenger cars, vans and motorbikes that were originally produced for the EU market. Very old vehicles, heavily modified cars or vehicles built for non EU markets might not have a COC. In such cases we will inform you and suggest alternatives where possible.
We usually need your Vehicle Identification Number (VIN), brand, model and year of first registration, plus a copy of your current registration document or purchase papers. After placing the order, you will receive clear instructions and a secure way to upload the required files.
Yes. We work only with manufacturer channels or their authorized partners. The document you receive is an official COC that is accepted by registration offices and technical inspection centers in all EU member states, provided the vehicle is in standard condition.
Processing time depends on the brand, typically between a few working days and two weeks. Once the COC is ready, it is printed and sent to you as a paper document by tracked mail or courier. Digital copies can help with preparation, but authorities usually require the original paper version at the counter.
The national registration document shows that the car is registered in one country, but it often does not include all technical data needed when you move the vehicle to another EU country. A COC provides a standardized EU format with all fields required for re registration or technical inspection.
If a registration office has questions about the document, you can contact our support team with the official explanation you received. In most cases it is a misunderstanding that can be clarified. If the problem is with the document itself, we investigate with the issuing source and work on a solution or refund according to our terms.
A COC describes how the vehicle left the factory. It does not reflect later conversions or modifications. If your vehicle has been changed significantly, the authority may require an additional inspection or local engineer report on top of the COC.
The VIN is required to order a COC because it identifies the exact vehicle configuration. You can find it on the registration document, in the windscreen area, on a door pillar plate or in the engine bay. Once you have the full 17 characters, you can place the order.
They serve a similar purpose but are not identical. A COC is an EU harmonized document issued by the manufacturer. A data sheet or technical passport is usually created by a national authority or technical service. Some authorities accept either, others specifically ask for a COC.
Yes. After payment you receive an order confirmation with an ID. We update the status when the COC request is accepted, when it is issued and when it is dispatched. For shipped documents you also receive a tracking number so you can see the progress of the delivery.